"Educating our future with solutions for life" ™
Frequently Asked Questions (FAQ)
1. How does FES match the right tutor or academic coach with me and my student?
Upon your initial contact with the FES, you will be given a one-hour FREE and no-obligation consultation session with the FES President, Ibrahim C. Firat. Mr. Firat will assign you the right academic professional based on your discussion, specific needs, and expectations.
2. What happens if I (we) am not satisfied with the assigned tutor?
FES President, Ibrahim C. Firat, and your assigned tutor will be regularly monitoring your tutoring session progress. If, for any reason, you would like to switch your assigned tutor, please contact us at 713-871-1048 or info@firateducation.com
3. What grade levels does FES work with?
FES prides itself to have the ability, skills, and the resources to tutor students of all ages, beginning from Kindergarten up to adult education, including Elementary, Middle, High School, College, and Graduate School levels.
4. How frequent are the tutoring sessions, and how long are they?
Tutoring session frequency is dependent on the package that you select upon your registration with FES. Most tutoring sessions occur at least once a week for one hour. More frequency or longer hour(s) per session might be requested. FES is serving your needs at your convenience.
5. How much does it cost to receive FES services, and how do I (we) get billed?
FES provides educational services in three areas: 1) Academic Tutoring, 2) Test Preparation, 3) Academic Coaching, and
4) College Counseling. Each area has its own pricing schedule. Please refer to the area in which you are interested. All FES products are prepaid with your preferred payment method. Please visit our Billing page for details.
6. Why does not FES offer single hourly tutoring sessions?
FES does not provide single hourly (pay-as-you-go) tutoring. Our success is attributed to the creation and healthy capitalization on the relationships we have with our clients. We believe that healthy relationships and mutual satisfaction create the success our clients attain in their academic careers. Single hourly tutoring sessions do not support this cause, and would create dissatisfaction on both the client and the company ends.
7. Where do FES tutoring sessions take place?
Your FES assigned tutor will meet you or your student at the convenient location you pick, whether it is your dining table at your house or a neutral location like a coffee house or a library. In addition, we are conveniently located in the River Oaks area should you prefer to have the sessions take place at our office.
8. Do I (we) need to purchase any study materials and/or resources for the tutoring sessions?
All FES Academic Tutoring is based on student's textbooks, notes, and school curriculum. If any additional books and/or study guides required for academic tutoring, FES will provide such materials FREE of charge. All FES Test Preparation is based on study materials and resources that are pre-approved by FES, and provided to you FREE of charge.
9. How do I (we) monitor progress of the tutoring sessions?
All FES tutors are required to report monthly student progress to the FES Office Manager and the President. Upon reviewing these reports, the President makes suggestions on how to proceed with the rest of the sessions. Monthly reports along with President's comments/suggestions are e-mailed to you as soon as they become available. Please make sure to have your current e-mail address on file.
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